For a new implementation, I’m worried about things being interpreted as management by fad. Based on our improvement model, I worked backwards to key events that helped shaped what we know today. The roots of good software development and operations - respect for people, eliminating waste, creating value that flows to the customer - are well-worn theories that go back decades.

This was produced with Timeline.js, a super-simple open-source tool.

Check it out and let me know what you think.